Support
We’re here to help
Email [email protected] and we’ll get back to you within one business day, Monday through Friday. Include your order number if your question is about an existing order — it speeds everything up.
Common queries answered
Frequently asked Questions
How long does it take to receive my order?
Orders are processed within 1–3 business days, and U.S. delivery typically takes 7–12 business days after that. Full details in our Shipping Policy.
Do you offer free shipping?
Yes — standard shipping is free on U.S. orders over $50.
What is your return policy?
Eligible purchases are covered by a 30-day money-back guarantee. See our Refund Policy for how to start a return.
How do I track my order?
You’ll receive a shipping confirmation with tracking details when your order leaves our fulfillment center. Tracking can take 2–5 business days to start showing movement.
What if I entered the wrong shipping address?
Email us as soon as possible. We’ll try to catch the order before it ships, though we can’t guarantee a change once it has entered processing.